With Christmas around the corner, our team are taking some well deserved time off! If you need support over the festive period, We will be closed Christmas Day, Boxing Day and New Year's Day, but our team will be available 8am - 6pm on Monday 29th December, Tuesday 30th December and Wednesday 31st December. Remember you can log any support queries through the MyTecman Customer Portal 24/7 365 days a year, ready for the team to pick up during support hours.

This edition covers our support team's winter break schedule, the ‘Save the Date’ for CRM Connect 2026, and announces the new Tecman Talks AI video series. You’ll find our latest podcast episode and more!

Is one of your New Year’s resolutions is to get familiar with AI and start using it to better support your business? We’re launching Tecman Talks AI – a video spin-off series of our Tecman Talks Dynamics podcast! Hosted by Liam Walton and Ryan Cairns, our Sales Director and Head of Internal Process and Systems respectively (and two of our biggest AI advocates!), we’re diving head-first into the world of Microsoft AI. With tips, time-saving tricks and insight into Microsoft Copilot and agents, we’re here to help you discover nifty features and new ways of working within Copilot and with the Microsoft technologies you know best. The first three episodes of Tecman Talks AI have already landed. You can watch them at www.tecman.co.uk/ai

Join us at the Edgbaston Park Hotel and Conference Centre on Wednesday 13th May for CRM Connect 2026! It's the place to be to learn about the latest features in CRM and Power Platform, discover tips and tricks and hear from our experts about how to get the most out of your system! You’ll be able to build an agenda best suited to your business with our range of breakout sessions covering different areas of CRM and Power Platform - www.tecman.co.uk/events-and-training/business-central-connect

Tune in and hear how industry experts are navigating the fine line between smart automation and the irreplaceable human touch as we discuss how AI is changing the way we work and what it means for your business. Listen today - www.tecman.co.uk/podcasts 

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } AI in Business Central is changing the game. It’s not just about end-users anymore – partners are rethinking how they design, build and support solutions. In this episode, we explore what this shift means, how to manage AI responsibly and how Tecman is helping customers embrace automation to deliver more value, faster. Listen today - www.tecman.co.uk/podcasts 

Unearth the "ghosted" features of Microsoft Dynamics 365 CRM and Power Platform. From vanishing sales usage reports to the haunting deprecation of Unified Service Desk, discover which tools are disappearing into the night and some new tricks (and treats) Microsoft has in store. Beware: some features may never return from the grave!  Listen here - www.tecman.co.uk/podcasts 

Microsoft’s new Payables Agent is here to take the pain out of accounts payable – and we’re diving into how it works in real businesses. In this episode, our team chats with Soren Friis Alexandersen, Principal Product Manager for Dynamics 365 Business Central, to explore how the Agent was built, how it thinks, and how it can save your team time while keeping your finances on track. Tune in to hear what it can do today, what’s coming next, and how you can start trusting and using it with confidence.  Listen here - www.tecman.co.uk/podcasts

Back in May 2025, Microsoft announced a price rise for Dynamics 365 Business Central, kicking in from 1st November 2025. It’s the first time prices have changed in over five years, so while it’s not the best news, it does reflect all the extra features and improvements that have been brought to Business Central. Find out more and view the UK pricing by following the link to our blog post - www.tecman.co.uk/who-we-are/our-thoughts/dynamics-365-business-central/what-you-need-to-know-about-the-business-central-november-2025-price-increase  If you haven’t already, now’s a good time to check your licence set-up. Switching to upfront annual payments might save you money, and we’re here to help you figure out what’s best. Got questions? Get in touch with your Customer Engagement Manager. Let’s make sure you’re getting the most out of Business Central – with no nasty surprises!